TRANSMISSION ENGINES

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Frequently Asked Question
How long does it take for delivery?

Once we receive your order, it is usually processed within 24-48 hours. Delivery times will depend on the type and location of the engine, but we strive to provide a fast and reliable delivery service with an average delivery time of 5 to 7 working days. We are committed to providing our customers with the highest quality engines and services.

Yes, we can arrange a delivery with you for the weekend. Just let us know when and where you would like to have your order shipped and our team will make sure it gets there without any issues. We want to ensure that you get your heavy duty engine in time, so our deliveries are always punctual.

Yes you can track your order online and make sure it arrives on time with our world class tracking system. If you have any questions or need support, our customer service team is available 24/7 to help.

We take customer complaints very seriously. If you have an issue with your purchase, please send us an email at info@brawnyauto.com. We will do our best to address any concerns and ensure that you receive the help you need as quickly as possible.

Refunds are typically processed within ten days of purchase and can take up to 60 days. Once we have received and reviewed your return, your refund will be issued back to the payment method used for purchase, minus any applicable restocking fees. You can expect to receive your refund in the same time frame it would take for a transaction to be completed. And if for any delay we will promptly notify you the reasons and will efficiently fix and issue the required refund.

We aim to provide full customer satisfaction with our products, so if you are unhappy within 14 days of purchase, all return postage costs are your responsibility. If there is a problem with the engine, we have a 14 day return policy and we will cover the cost of returning the product to us.

If I want my items shipped outside of the UK and EU, are customs and import fees applicable?

Absolutely! Depending on the location of destination, customs and import fees may be applicable. We suggest you to check your local customs and duties laws before placing an order with us, as Brawny Auto is not responsible for any customs or import charges that may apply.

Brawny Auto accepts payment with Wire Transfer and optionally BTC. However you can contact our live support team for any other available options.

No we don’t but we have an affordable VAT and we add it up to the cost price when issuing an Invoice.

Yes, you can modify the address or cancel your order as long as it hasn’t shipped yet. To do so, simply reach us via email info@brawnyauto.com

If your purchase is faulty, we suggest that you contact our customer service team immediately. We take great pride in the quality of our products and want to ensure that they meet your needs. Our friendly customer service team can provide you with an effective resolution as soon as possible.

We understand that things do not always go according to plan. If the item you need is out of stock, please contact our customer service team and we will work with you to help find a suitable substitute. Our team is here to assist you in finding the right engine for your needs as quickly and efficiently as possible.

WHY CHOOSE OUR DIESEL ENGINES

combustion process
exhaust valve
powered vehicles
diesel engine fuel
injected into the combustion chamber
internal combustion engine
modern diesel engines
high temperature
particulate matter
electronic control module ecm
ignition system
fuel mixture
air is compressed
engine fuel injection systems
electric traction motors
fuel is injected
diesel engines work
injection system
compression ignition engine
WARRANTY FOR PRODUCTS

 

Most engines come with a warranty that covers repair or replacement costs for a certain period of time. However, these warranties may not cover all types of damage. For example, many warranties exclude damage from overheating, lack of oil, or using the wrong type of oil.

Customer Care

 

Diesel engines are built to last. That’s why they’re often found in commercial vehicles like buses and trucks. But what happens when one of these heavy duty engines needs repair? The answer is customer care. And our customer care service is unmatched

WARRANTY FOR PRODUCTS

 

Most engines come with a warranty that covers repair or replacement costs for a certain period of time. However, these warranties may not cover all types of damage. For example, many warranties exclude damage from overheating, lack of oil, or using the wrong type of oil.

COMPETITIVE PRICING

 

When shopping for a heavy duty engine, consider the intended application, budget, and quality. Determine your budget upfront and find a balance between quality and price to ensure an engine that meets your needs and lasts for years.

WE DYNOTEST

 

DYNOmite dynamometers measure engine horsepower, torque, and fuel consumption, identifying potential issues like vibration or oil consumption, comparing performance, and tuning engines for specific conditions.

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Fraud Protection

 

We go above and above to make sure that every transaction we have with our clients is secure.

Your information will be utilised to contact you in relation to the transaction and for future fantastic promotions.

To sustain client happiness and win our respected clients’ confidence, every transaction is safe.

Quality Assurance

 

Our company was founded to help customers like you obtain outstanding quality, competitively priced machinery and equipment with only a brief estimate, email, or phone contact.

This shows that working with us will make it much easier for you to find the machines and equipment of your choosing.

Customer Support

 

We work hard every day to exceed our customers’ expectations.

We have a team of enthusiastic equipment and machine aficionados ready to help.

If you have any questions regarding our goods, kindly contact us.